▶️ Pickup Dates and Times- Pickup times are set upon ordering. All orders are pick-up only in Camden, NC. Please mark your calendar! 

▶️ Payment- Payment is required up front so that I can source your cute cutters, spectacular sprinkles, and perfect packaging. Your payment reserves your pick-up date, too! Win win for all of us!

▶️ No show = no cookies. These cookies are best enjoyed fresh! Not showing up to the agreed upon pickup time forfeits your order. But take heart - we'll donate to a family in need. Need to reschedule your order? Please reach out 7 days prior to your pickup time.

▶️ Refunds. I can offer refunds up to 24 hours after the payment is accepted. Unfortunately, after that time, I cannot offer refunds as your cutter order has likely already been placed. But the good news - you get the cookies!​

▶️ Change Cutoff. Decisions are tough! But we're here to help. Order changes can be made until 7 days prior to pickup. After that, all change requests will be under consideration and a small fee will apply.

▶️ Inspiration. Thanks tons for bringing those inspo pictures! They're just that - inspiring. But your cookies may not be perfect replicas - we'll try to keep it close.

▶️ Covid Care. We know that you can't control when you have come in contact with a person who has Covid, and we want to work with you. Need to reschedule your event? We can freeze your cookies for 2 weeks so you can stay home and rest.

▶️ In a hurry? While I can't accommodate all last minute orders, I will make my best effort too. Orders placed with a turnaround time of under 14 days will require a rush fee of $20.

▶️ Price Adjustments. All prices are subject to change. Prices are often dictated by ingredients costs. I'm always trying to provide the best tasting cookies to my clients. This also means I can't honor old pricing (because the local grocery store won't honor their old flour prices - darn it).

▶️ Product Photography. Say Cheese! We create replicas of client orders to photograph these pretty sweet lookin' sweets. If you do not want your cookies in the spotlight, please let me know at the time you place your order. Secrets are safe with me.

▶️ Copycats. Copyrighted images (think Star Wars and Peppa Pig) are protected, and I won't be able to replicate them into baked goods (who wants cookie controversy, right?). We can make a similar color palette though - so let's talk!

▶️ Pictures are worth a thousand words. But they're not always accurate. Colors and lighting in photos may be slightly different than what you end up with. Also - cookies in photos may not be true to size! (which is a bummer, I'd frankly love to eat an 8.5x11 in cookie)

▶️ Eenie Meenie Order Minimums. (that didn't rhyme - I'm a baker not a poet). I require a minimum order of 2 dozen! Need fewer? Stay tuned for a popup shop announced on my Facebook page!

▶️ It's All Yours Now. Once you pickup your order (thanks again, by the way), what happens to your cookies, cocoa bombs, and car doors (I hate door dings) is all on you! Keep 'em safe, keep 'em cool, and keep 'em away from the parking lot cart returns.

▶️ Ship Shape! As much as I'd love to hand deliver each and every batch - unfortunately, I often need the help of USPS. I do my best to package these cookies for a rough ride, but broken cookies are a possibility and a non-refundable risk you take when placing a shipped order. Also - while I ship Priority, I can't guarantee that "rain, sleet, snow, or hail" won't delay your order. Refunds can't be offered - but know that your goodies on their way. Once tracking information is provided, claims for lost orders can be placed with USPS.

▶️ Achoo! Allergies? Baked goods are often made with foods that can be known allergens. At this time, I can't accommodate allergy-conscious orders. Please do reach out - I may have a perfect referral for ya!

▶️ Cottage Food Laws. Our products are made in a home kitchen inspected by the NC Department of Agriculture. Our kitchen is not nut free, egg free, dairy free, gluten free. Boring disclaimer, but we have to say it per the law. *tips cowboy hat* 

▶️ In Sickness and in Health. While death will never do us part, you're consuming food and with the consumption of anything (including that bottle of wine last night) there are inherent risks. Choking hazards, food illnesses, and allergic reactions are possibilities - albeit, hopefully far reaching.

👍 Pay means Yay. Once you've submitted (awesome) payment for your (awesome) order because you're awesome, you're accepting the above terms. Which is awesome because my cookies are awesome. Awesome.